FAQ

 

1. Where do you ship? 

We ship our toffee anywhere in the United States via USPS Priority. Orders leave our hands in 4-5 business days + 2-3 days for shipping. Please allow extra time for orders over 5lbs.  Priority Mail is not a guaranteed service. The 2 days is an estimate. Please contact us for a quote on international or expedited/rush shipping. We are not responsible for delays due to USPS error. SHIP AT YOUR OWN RISK DURING HOT WEATHER. Cold packing is available, but tends to be very expensive. Please contact before ordering for more information. All printed "merch" or anything other than toffee, ships from a third party service.

 

2. Can I pick up my order?

917 E Street San Diego 92101 is now Elixir Wax Bar, but we're partnering with them to bring you Sweetbricks Toffee Pop-Up every other Tuesday. In addition to this, we will be bringing a new flavor with us each time. New flavors will also be for sale on the website each Tuesday until they sell out. 


Future Pop-up Dates for 917 E Street San Diego CA 92101:

October 23rd 2pm-7pm

Future Pop-up Dates for 828 G Street San Diego CA 92101:

October 11th 12pm-sell out

 3. I live in San Diego, can you personally bring me my order? 

Yes! We offer free local hand delivery service in the zone indicated on the map below with a minumum $100 order. If you would like to place an order for home delivery, please contact Jena@sweetbricks.com

4. Is your toffee gluten free?

Most of our flavors are wheat free, however our toffee is NOT made in a gluten free kitchen. Current wheat-free option is PB+J. Please inquire about seasonal flavors. 

 

5. Why does it take 4-5 days to process my order?

Each batch of candy is handcrafted fresh to order. As we enter our busy holiday season (September - December), processing time is closer to 5 days, however its not uncommon for us to ship your order within 1-2 days. If you need an order rushed, or by a specific day, please contact jena@sweetbricks.com. We are not responsible for delays due to USPS error.

6. Does my toffee need to be refrigerated?

No. Toffee should be stored in a cool, dry place, under 70 degrees. Refrigeration can extend shelf life, but is not recommended due to chocolate separation.