FAQ

 

1. Where do you ship? 

We ship our toffee anywhere in the United States via USPS Priority. Orders leave our hands in 2-3 business days + 2-3 days for shipping. Please allow extra time for orders over 5lbs.  Priority Mail is not a guaranteed service. The 2 days is an estimate. Please contact us for a quote on international or expedited/rush shipping. We are not responsible for delays due to USPS error. SHIP AT YOUR OWN RISK DURING HOT WEATHER. Cold packing is available, but tends to be very expensive. Please contact before ordering for more information. All printed "merch" or anything other than toffee, ships from a third party service.

 

2. I live in San Diego, can you personally bring me my order? 

Yes! We offer local hand delivery service in the zone indicated on the map below with a minimum $30 order. If you would like to place an order for home delivery, please contact Anthony@sweetbricks.com

3. Is your toffee gluten free?

Some of our flavors are wheat free, however our toffee is NOT made in a gluten free kitchen. Current wheat-free option is Salted Dark Chocolate Walnut. Please inquire about seasonal flavors. 

 

4. Why does it take 2-3 days to process my order?

Each batch of candy is handcrafted fresh to order. As we enter our busy holiday season (September - December), processing time is closer to 2 days, however its not uncommon for us to ship your order within 1-2 days. If you need an order rushed, or by a specific day, please contact Anthony@sweetbricks.com. We are not responsible for delays due to USPS error.

5. Does my toffee need to be refrigerated?

No. Toffee should be stored in a cool, dry place, under 70 degrees. Refrigeration can extend shelf life, but is not recommended due to chocolate separation. Toffee enjoy by date is stamped at 3-5 months, depending on flavor, however its safe(and still delicious) to eat up to 8 months.